The VPM Blog

The Importance of Social Media Customer Service

Posted by Tod Meisner on Oct 4, 2016 9:00:00 AM

Customer service needs are evolving to match the rapid growth and development of today’s digital media. Customers today continue to face various challenges when trying to seek customer service help or a representative. That’s why many consumers are turning to social media to seek help, leave comments and look for advice.

Read More

Topics: Social Media Strategy, Social Media Customer Service